Shipping & Payment

Please reach us on Telegram at https://t.me/collectivebyaoki/ if you cannot find an answer to your question.

Where do we ship from?

We ship all orders from Singapore.

What are your shipping rates?

Singapore

We offer complimentary shipping within Singapore.

International Orders

Rates will be calculated during checkout.

We only do Express shipping with tracking (2-5 working days*) for now.

Standard shipping is unavailable.

*excluding any custom delays.

How or when will i know my order is ready?

Once your order is ready to be delivered, you will receive a notification email with tracking details for delivery.

What are the payment mode accepted?

Amex, Visa, Mastercard, PayNow, ApplePay & also GooglePay for now.

Payment Currency?

All our prices indicated are in SGD prices.

Collective By Aoki processes all orders in Singapore Dollars (SGD)

The checkout rate will use SGD at the most current exchange rate.