Privacy Policy

At Collective by Aoki (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal information 💌. This policy explains what we collect, how we use it, and your rights as part of our Little Miss family 👜✨.

By visiting our site, signing up for Little Miss Secrets, or placing an order, you agree to the practices described below.

1. Information We Collect

When you shop with us, sign up for our mailing list (Psst… Little Miss Secrets 👀), or contact us, we may collect:

• Name, email, phone number, shipping & billing address
• Payment details (processed securely by trusted providers — we never store your full card info)
• Order history and preferences
• Website usage data (via cookies, pixels & analytics)

2. How We Use Your Information

We use your info to:

• Process & deliver your orders 💼
• Send you adoption updates, promotions & new fluff alerts (only if you’ve opted in) ✨
• Improve your shopping experience & our site 🛍️
• Prevent fraud & keep transactions secure
• Comply with legal obligations (boring but necessary 🧾)

3. Sharing Your Information

We never sell or rent your personal data.

We only share when necessary, with trusted third parties such as:

• Payment processors (e.g., Stripe, PayNow, ApplePay, GooglePay)
• Delivery & courier companies (DHL, FedEx, UPS)
• Website hosting, analytics & advertising providers
• Legal or regulatory authorities if required by law

4. Cookies & Tracking 🍪

Our site uses cookies & similar tech to:

• Remember your preferences 💕
• Analyse site traffic & improve our store
• Show you relevant ads on other platforms ✨

You can disable cookies in your browser — but some features may stop working.

5. Your Rights

Depending on your location, you may have rights to:

• Withdraw consent for marketing at any time (unsubscribe link = instant ✨)
• Request access, correction, or deletion of your personal data
• Opt out of cookies/analytics tracking
• File a complaint with your local data authority

6. Data Retention & Security

• We keep your info only as long as necessary to fulfill orders or as required by law.
• We use secure servers, encryption & trusted providers to protect your data.
• While we do our best, no method of online transmission is 100% secure — use at your own risk.

7. Children’s Privacy

Our site is not intended for children under 13. We do not knowingly collect personal info from minors.

8. Third-Party Links

Our site may link to external sites (e.g., Instagram, TikTok). We are not responsible for their privacy practices — please review their policies separately.

9. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted here with the revised date. Continued use of our site means you accept the updated terms.

10. Governing Law

This Policy is governed by Singapore law 🏝️. Any disputes relating to privacy or data use will be subject to the jurisdiction of Singapore courts ⚖️.

🌸 Final Note

We’re a small Singapore brand bringing joy, mischief & fluff across the world. Your trust means everything — so your info is safe, handled with care, and only used to make your Little Miss adoption smooth ✨👜💕.