Privacy Policy

At Collective By Aoki, we respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights.

1. Information We Collect

When you shop with us, sign up for our mailing list (Psst… Little Miss Secrets), or contact us, we may collect:

• Name, email address, phone number, and shipping/billing address
• Payment details (securely processed through trusted payment providers — we never store your card information)
• Order history and preferences
• Website usage data (via cookies, pixels, and analytics tools)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Send you updates, promotions, and new product news (only if you’ve opted in)
• Improve your shopping experience and our website
• Prevent fraud and keep transactions secure

3. Sharing Your Information

We only share your personal information with trusted third parties when necessary, such as:

• Payment processors (e.g., Stripe, PayPal)
• Delivery and courier companies
• 
  

We never sell or rent your personal data to other companies.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyse site traffic and improve our store
• Show you relevant ads on other platforms

You can control or disable cookies in your browser settings.

5. Your Rights

You have the right to:

• Withdraw consent for marketing at any time
• Request deletion of your personal information (subject to legal obligations)

6. How We Protect Your Data

We use secure servers, encryption, and trusted third-party services to keep your personal information safe.